WOW! Internet Cable Phone Product Manager, Video in Englewood, Colorado

This dynamic individual will be a key contributor in the Product Organization driving the evolution of our video services offering. If you have the drive and passion to be responsible for end to end product management and new product development, keep reading. The Product Manager, Video, will manage a roadmap focused on curating content promotions and feature improvements to drive customer viewership and overall happiness.

What you'll do:

  • You'll manage the experience of how a customer engages with our video products and drive process and improvements.

  • Manage an in-year product roadmap and long-term product strategy vision.

  • Author product requirements to define the business needs and product offering to interdepartmental groups for development and implementation.

  • Monitor customer engagement focusing on content consumption trends, seeing opportunities to promote linear and VOD content and drive revenue.

  • You'll monitor product performance and benchmark performance against competitors and recommend strategy adjustments.

  • Manage content placement and promotional campaigns within the on screen guide to increase customer engagement and satisfaction

  • Monitor trends, regulations and apply critical thinking for strategic and consumer impact.

  • You will partner with Finance to define a forecast, model the business and build a business case.

  • Participate in cross functional teams keeping all organizations informed on product direction, feature improvements and bug fixes.

  • Works in collaboration with engineering, IT, Field, Care, local markets and the business to deliver products and meet company goals.

  • You'll provide input into marketing communications and customer education materials in support of product launches.

What we're looking for: Education

  • Bachelors Degree in Marketing or Business Administration or equivalent related experience

Experience/Skills Needed:

  • 5+ years of video product management experience

  • We seek a contributor with a successful track record of running multiple product lines, applying data driven metrics to increase product performance, and drive product development from ideation to launch

  • Solid understanding of QAM video delivery, IPTV video delivery, IPG and Video on Demand

  • Prior experience with Dynamic Ad Insertion, DRM, using a CMS

  • Experience auditing and managing VOD, linear and OTT content through a Content Management System, building promotional campaigns, and quantifying outcomes.

  • Strong communication and relationship building skills

  • Comfortable interacting with Senior Leadership and 3rd party partners.

  • Strong analytical and problem-solving skills with the ability to make decisions independently.

  • Real passion for understanding evolving industry trends and regulatory developments.

  • We'd like you to have some understanding of operational processes from call handling to provisioning to dispatch to fulfillment and field services.

Computer Skills:

Excellent computer skills including MS Office, MS Excel, MS Project and Jira

WOW is an Equal Opportunity Employer/Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Religion/Gender Identity employer

WOW! is an Equal Opportunity Employer/Minorities/Women/Protected Veterans/Disabled/Sexual Orientation/Gender Identity employer